FAQ
JStel is a service that allows you to call over the internet connection. It works based on the internet protocol VoIP.
The steps are as follows:
Make a contract for using JStel service
Order SIP and the device
Set up the SIP device according to the manual or register at www.jstel.cz in section My account and procede according to the manual.
14 days from the day you sign the contract. Right after registration at www.voinet.cz in section My account or while using our prepaid card.
JStel Box comes in two versions :
- with an ADSL modem
- LAN version
The number is 212345678. During business days from 8:00 till 18:00. For other questions please contact 212341234 or podpora@voinet.cz
Any wired connection is suitable for the Service. Mainly these:
ADSL with a minimum speed of 512/128 kbit / s
Internet over cable television
Wi-Fi
Or other wired
Cheaper calls than with your existing operator to all fixed and mobile networks, not only in the Czech Republic.
Uniform rate for local and long-distance calls
FREE call services with other Voinet participants
Sending SMS from your Voinet number
When paying an invoice for payment of services, billing is monthly.
Call for invoicing will be sent to your e-mail address specified in the Contract, or in your Voinet user account.
If you are using a prepaid JStel service, credit can be recharged in several ways:
• Use rechargeable cards
• Use bank transfer
• By credit card payments
You can test the quality of your connection by simply calling the number 708 or 212 345 345. You need to make the call from your Voinet number through your Internet connection.
Yes it does. By using the JStel service you can any number, fixed or mobile in any country in the world with very good prices.
New bank account for recharge credits and payments for invoices of J.S.Tel s.r.o.:
account: 7329419001 / 5500, Raiffeisen Bank.
You can find current prices of calls and additional services here.